Hello! My name is Jillian Furchak and I am Marketing & Communications Professional with eight years of experience in private clubs.

I began my career as the Communications & Membership Director at the University Club of Boston, where I built the foundation of everything I know today. After five years, I joined North Shore Country Club in Glenview, Illinois, expanding my experience into golf club operations and membership strategy. Following a brief time with the Milwaukee Athletic Club, I decided it was time to begin a new chapter in the private club industry.

In April 2025, I joined MembersFirst as a Client Services Manager. Today, I partner with private clubs across the country, providing training, consulting, and day-to-day support for MembersFirst websites, mobile apps, tee sheet and software. Having spent years in my clients' roles, I understand the challenges they face because I've experienced them firsthand. This perspective allows me to offer practical solutions while also learning from hundreds of clubs with unique cultures, operations, and goals. Every client brings a different perspective, and this role has broadened my understanding of how technology can best support both members and staff.

Prior to joining MembersFirst, I led website redesigns, modernized print and digital communications, refined membership admissions processes, developed new member orientation programs, and guided strategic communications during the University Club of Boston's $30 million renovation. These experiences gave me a deep appreciation for the role that communication and technology play in creating a thriving club community—and continue to shape the way I support clubs today.

Since I started in the club industry, I have always believed that the most important part of any private club is the community it builds and fosters. Whether working directly for a club or partnering with them through MembersFirst, I love being an integral part of our Club culture and operations.

Looking to get in touch? I can be reached via email at jillianfurchak@gmail.com. I’m always eager to discuss more about my role in providing positive experiences for clients and members, while working with a rockstar team.